Posted: Monday, May 2nd 2022
Medicus Health Partners are looking for professional and enthusiastic document (Docman) administrators to support our service delivery to patients. We are the largest Super Practice in Enfield, working in 11 locations and care for over 92,000 patients. This role will be located in Edmonton, full training will be given and you will be part of a team who are passionate about healthcare. You will be a key member of the MHP team and will be responsible for all aspects of the central service for document processing and handling – receiving and prioritising letters and reports and action or file appropriately, monitoring the system for incoming tasks or messages. You will be handling medical records and working at the highest levels of confidentiality. Key responsibilities are: • Monitor and respond to service user emails • Identify and escalate issues to Team Leader • Provide service information to service users • Process requests or forward appropriately • Follow documented procedures and attend all training • Answer phone calls and redirect calls to the appropriate individual. • Data entry to record and digitise patient information. • File patient records. • Scan patient documents • Identify which department patient letters need to be sent to • Ensure queries are followed up and dealt with promptly • Prioritise incoming data • Deduct patients from EMIS Required skills • Outstanding customer service skills and team player • Excellent data entry and typing skills (MS Office Knowledge) • Superior listening, verbal, and written communication skills • Ability to handle stressful situations appropriately • Knowledge of EMIS would be an advantage Part time and full time roles are available. The closing date for applications is Friday 27th May. To apply please email [email protected] and state your availability/preferred working hours and days.
Job type: Other
Location: None
Closing date: May 27, 2022
How to apply: Please email [email protected] and state your availability/preferred working hours and days.